Instant Identification of the "Where" & "Why" a Network Path Is Failing
Turns complex path telemetry into a clear, ranked explanation of what broke, where it broke, and why — without war rooms, spreadsheets, or guesswork.
The Problem with Traditional Monitoring
Teams receive dozens of alerts but no explanation
Engineers manually correlate latency, loss, routing, and congestion
Dashboards show symptoms but can't pinpoint the exact hop or direction at fault
Engineers are forced into war rooms while MTTR continues to climb
Blind spots in the digital supply chain cause recurring, unresolved incidents
The Impact
Traditional Monitoring Fails
MTTR continues to climb with traditional tools
Result: High MTTR and frustrated teams
How Root Cause Generator Works
Unified Path Intelligence
Analyzes PRI, PSS, CI / PCI, MRR, and ARI together across time windows
Normalized Signals
Converts raw telemetry into business-meaningful, comparable signals
Stability Windows
Separates transient noise from persistent degradation
Bidirectional Isolation
Determines whether failures originate in the forward or reverse path
AI then generates a human-readable explanation identifying the exact failure point — whether it's an ISP node, routing loop, congestion event, or MTU mismatch.
Watch Root Cause Generator in Action
See how PathMetrics identifies the exact failure point in seconds — not hours.
Root Cause Generator Demo
2:34 min • From alert to resolution
The Path Intelligence Edge
Produces human-readable, ranked cause chains
Eliminates manual metric correlation during incidents
Explains cause — not symptoms
Uses deterministic path metrics as first-class signals (no black box)
What You See During an Incident
Degraded Path
Active incident detected
Hop 4 — ISP Backbone
203.0.113.14
High Confidence
Root Cause Summary
Auto-generated analysis
Detection
Congestion detected at Hop 4 due to buffer saturation
Impact
Forward path latency increased by 240%
Direction Analysis
Reverse path remained stable — unidirectional constraint
Root Cause
ISP backbone capacity constraint at Hop 4
Deterministic analysis — no probabilistic inference required
Business Benefits
85%
Faster MTTR
60min
Avg. Resolution
73%
Less Escalations
99.9%
Accuracy
Drastic reduction in MTTR — resolve incidents in minutes
Elimination of ISP blame games with evidence-backed data
Reduced operational overhead and reliance on senior engineers
Faster service restoration before user impact
Higher accuracy for self-healing and automation workflows
Ideal Use Cases
Designed for high-impact network incidents where visibility and accountability matter most.
Stop guessing. Start knowing.
Get instant root cause analysis for every network incident — no more war rooms, no more blame games.
See Root Cause in ActionNo credit card required • See results in minutes
85%
Faster MTTR
92%
Accuracy
60min
Avg. Resolution
73%
Less Escalations