Trusted by Telecom and ISPs

Predict & Prevent Network Path Failures Before Customers Feel the Impact

PathMetrics uses hop-by-hop network analysis and CredScore™ to tell you exactly which paths to trust.

30–60 min early degradation alerts
SLA-aligned path intelligence
Credible, explainable AI outputs

CredScore™ is the industry’s first quantified trust rating for AI-driven network observability.

Hidden Network Risk

The Cost of Silent Degradation

Not all outages are loud. The most damaging ones degrade experience quietly—while dashboards stay green.

"Green" Dashboards Don't Prevent Churn.

Customers care about their experience than metrics. By the time a ticket is opened for a dropped VoIP call or a stalled payment, the brand damage is already done.

The Churn Factor

VoIP • Video • Interactive Apps

Sub-perceptual latency and jitter beyond 40–50ms trigger user frustration—even when packet loss and availability appear “normal” on dashboards.

The Throughput Cliff

Congestion • Oversubscription • Routing Drift

Throughput collapses under congestion long before packet loss spikes—silently degrading application performance while traditional alarms stay idle.

Network Risk Reality

What Happens If You Stick with Outdated Tools?

Old monitoring systems are your enemy—slow, blind, and costly. Here's the risk:

Real-World Impact

0K / Hour

An hour outage of Healthcare Systems
Includes service disruption, patient impact & operational loss
Source: Ponemon Institute, Michigan

Real-World Impact

0%

Customer Churn Rate
Downtime causes dissatisfaction and churn
Source: 3-GIS

Real-World Impact

0M / Year

Regulatory Fines and Legal Costs
Fines, compliance violations & SLA penalties
Source: By Heal Software Inc
Proven at Scale

PathMetrics by the Numbers

Quantified outcomes measured across live telecom and ISP networks.

0%

Outage Prediction Accuracy

Forecast network path failures before they impact customers.

0%

Reduction in MTTR

Use deterministic evidence to settle ISP and provider disputes instantly

0%

Protect SLA Compliance

Reduce the risk of multi-million dollar penalties by preventing outages.

0%

Anomalies detected before impact

Proactively identify fragile customer paths before they lead to complaints

Predict Impact, Not Just Metrics

Move from Reactive Monitoring to Predictive Path Intelligence

Predictive Path Forecasting

Forecast path degradation 30–60 minutes before it impacts real users or SLAs.

CredScore™ (Trust-Scored AI)

Every AI prediction includes a 0–100 transparency rating so you can automate with confidence.

Bidirectional Correlation

Pinpoint the exact hop — and the exact direction — responsible for performance degradation.

Business-Aligned Metrics

We translate raw telemetry into PRI (Path Reliability Index) and PSS (Stability Score) aligned with human perception.

Unified Platform

Solutions Built for Modern Telecom Networks

PathMetrics offers a suite of powerful modules to meet your observability needs:

Infrastructure

System Resource Monitoring

AI-powered forecasting and anomaly detection for CPU, memory, disk, and network. Reduces MTTR by up to 60%.

Experience

Global Application Access

Multi-location monitoring and network path analysis to ensure performance worldwide.

Diagnostics

Root-Cause Analyzer

Moves teams from “something is wrong” to “this hop, this direction, this reason.

Predictive

Bidirectional Path Degradation Probability

Provides a single, trusted risk signal for the connection.

Predictive

Path Reliability Forecast

Transforms current reliability signals into time-aware foresight.

Predictive

Path Degradation Probability

Quantifies the likelihood that a healthy path will degrade within the next calculation window.

Capacity

Congestion Hotspot Forecaster

Turns hop-level congestion signals into early warnings.

Analytics

Anomaly Detection Model

Separates real anomalies from normal variability.

Capacity

Throughput Degradation Estimator

Links congestion and MTU behaviour directly to capacity risk.

AI Governance

LLM Observability

Monitor and optimize AI models for performance, cost, and compliance.

Protection

PredictiveGuard

Proactively predicts network and application issues to prevent outages and SLA breaches.

Trust

CredScore™

A 0–100 trust rating that continuously validates AI predictions against real telemetry.

Executive

LeadLense

AI mobile assistant delivering real-time insights via voice or chat for leadership teams.

Before Predictive Path Intelligence

Prior to PathMetrics: What Teams Struggle With

Traditional monitoring reacts too late—after experience, revenue, and trust have already taken a hit.

Delayed Detection

Delayed Detection

You only know something's wrong when users complain

Operational Guesswork

Operational Guesswork

Is it the app, network, cloud, or ISP? No one knows

Costly Downtime

Costly Downtime

Unplanned outages drain $300K+/hour (Gartner).

Observability Blind Spots

Observability Blind Spots

Siloed tools miss 60% of performance issues until customers complain..

SLA Violations

SLA Violations

Manual monitoring leads to $1M+/year in penalties.

Wasted IT Resources

Wasted IT Resources

Teams spend 40% of their time firefighting false alerts

How PathMetrics Works

From continuous probing to predictive insights — every signal is measured, scored, and forecasted for maximum network reliability.

01

Continuous Probing

Lightweight synthetic monitors (iMon) simulate global user traffic 24/7 across ISP paths.

02

Bidirectional Correlation

The system captures 14+ raw metrics per hop to correlate performance data from both directions of the path.

03

Normalized Path Scoring

Raw telemetry is transformed into business-aware scores (PRI, PSS) aligned with human perception standards.

04

AI Forecasting

Advanced models predict path degradation probability and congestion hotspots before they impact the user.

05

Closed-Loop Accuracy (CredScore™)

The system uses a 0–100 credibility score to validate every prediction; high scores enable safe automation, while lower scores automatically trigger model retraining to ensure future accuracy as your network evolves.

Trusted by Industry Leaders

PathMetrics is ready to empowers leading companies in Telecom, ISPs, to deliver reliable, secure, and cost-effective observability solutions.

Telecom
ISPs
Client logo 1
Client logo 2
Client logo 3
Client logo 4
Client logo 5

Stop Guessing. Start Predicting.

See how PathMetrics.ai can protect your revenue and your reputation.

Join industry leaders preventing costly outages with AI-powered Agents.

PathMetrics logo

PathMetrics is a comprehensive SaaS and self-hosted AI observability platform for intelligent Predictive monitoring

OUR OFFICE
PathMetrics Technologies Pvt Ltd,
05, 1st Floor, Perumal Kovil Street,
Urapakkam,
Chengalpet Dist.,
Tamil Nadu - 603210
India
Mobile: 99808 00502 / 97425 45210
Tel: 044 43039730

© 2025 PathMetrics Technologies Private Limited. All Rights Reserved.